Refund Policy
Last updated: September 9, 2026
Beam sells access keys that are delivered instantly upon successful payment. Because a key becomes usable the moment it is issued, we do not offer refunds for any reason, including but not limited to:
- The key is unused during its 7-day validity period
- The user forgets their password and cannot log in
- The user is dissatisfied with the service
- The key was shared with a third party who misused it
- The key was purchased in error
Exceptions
The only situation in which we may issue a replacement (not a refund) is if we determine at our sole discretion that a technical failure on our end prevented a legitimate purchaser from using their key. In that case, we may issue a replacement key at no additional charge. This is entirely at our discretion.
Chargebacks
If you initiate a chargeback for a legitimately purchased key, we reserve the right to close your account and revoke any active keys tied to it, without further refund or replacement.
Contact
Questions? See our Contact page.